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Home > Policies > Terms and Conditions
 
Terms and Conditions
The terms and conditions described below govern the use of this site (referred to as "Orchard Fresh Gift Baskets" or "site"). Your use and/or placement of any order indicate your acceptance of these Conditions. Orchard Fresh Gift Baskets. of CA.
 

Product Substitution

We reserve the right to substitute products as necessary to ensure premium freshness to our clients. Exact basket, recipes, and citrus tools are subject to product availability.

 

Tax information

At this time, orders with a delivery address in the State of California will be taxed at a rate of 7.75%.  There will be no additional charges for all other orders.

 

Returns and Refunds

At Orchard Fresh Gifts Baskets we have a 100% Satisfaction Guarantee.

 

We grow the finest California orchard fresh citrus you can find, and we take great pride in delivering our product to you as fresh and succulent as when it was harvested from the trees.  If, for any reason, you (or your gift recipient) are not completely satisfied with your gift, we’ll replace it, exchange it, or offer a full refund or credit within 30 days of delivery date. Please contact our Customer Service by calling 1-866-321-8222, sending a fax to 1-805-525-8761 or e-mail us at CustomerService@OrchardFreshGiftBaskets.com.